Dr. Pamela Tola

Podiatrists - Hamilton
Professional Center at Hamilton
2089 Klockner Road Road
Hamilton , NJ 08690
609-588-5474

 

Our Office
To ensure your convenience, we have provided valuable information to help answer your questions about our office location, our office hours, appointment scheduling policies, participating insurance plans and billing policies. However, please keep in mind that our office staff is here to personally help answer any questions you may have and truly look forward to speaking with you.

Pamela Tola, DPM
2089 Klockner Road
Hamilton , NJ 08690
609-588-5474
609-588-4949 fax

* Appointments are reserved daily in our schedule for our patients requiring emergency/urgent foot & ankle care.
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
8:30am - 4:00pm
8:30am - 4:00pm
Noon - 5:00pm
8:30am - 4:00pm
8:30am - 4:00pm

Click here for door to door driving directions


Location:
The Professional Center at Hamilton on Klockner Road in Suite 2089
The Professional Center at Hamilton is conveniently located on Klockner Road between the intersections of Whitehorse-Mercerville Road (Tree King Plant Store) and Whitehorse-Hamilton Square Road (Robert Wood Johnson Hospital). We offer ground floor access to our office with handicap parking. When entering the office complex from Klockner Road, go straight towards the back of the complex. Turn left to access the back row of office suites and our office is the 5th office suite - # 2089. It is located next to the medical office of Dr. V. Subramoni. Please go to the end of this page for additional directions and maps.

Appointment Scheduling Policies:

Reserving Your Time Slot
Our office staff will inquire about your type of foot, ankle or leg ailment when scheduling your appointment in order to provide you with an adequate amount of time with our doctors for your specific type of evaluation. We will reserve a time slot for you. Please be prompt for your appointment and arriving 10 minutes earlier if you are providing changes in your personal information and/or health insurance changes. Please remember to always bring your insurance cards and an updated list of your medications and medical history.

Rescheduling or Canceling Appointments
If you need to cancel your appointment, please contact us as soon as possible or, at least 24 hours before your appointment time. This gives us an opportunity to offer your reserved time slot to another patient who is in need of an urgent care appointment. We recommend rescheduling your appointment at the time of cancellation, in order to provide you with the earliest available opening that is convenient for your schedule. We try to avoid the need for urgent care appointments by planning ahead. We find we can accommodate your appointment requests much easier if scheduled at the time of cancellation, rather than later as an urgent care appointment, especially in the case of patients with diabetes and/or circulation problems that require at-risk foot care treatments and wound care.

Leaving Messages for our Doctors and Office Staff
If you contact our office regarding an appointment or have an urgent need to speak with the doctor or an office staff, please provide us with as much information as you can regarding the reason for your call. The more information, the more efficiently we can handle your call. We will attempt to return your call within 30 minutes. There are times that we may need to delay your call until after patient hours are completed and we will relay this message to you. However, if you do not hear from us within 30 minutes, please accept our apology in advance, and contact us again. It is our goal to provide our patients with the efficient service that we, ourselves, expect from our own healthcare providers.

Accepted Insurance Carriers
Our office participates with Medicare and a variety of HMOs, PPOs, and other private health plans. Please check the list below for some of our participating insurances. Please remember to contact your insurance company or refer to your insurance directory for verification of our participation, more detailed information about your specific insurance plan, its coverage and deductible information. Our office team members are always willing to help with insurance questions, but most times can provide only very limited information without seeing your actual insurance card. Thanks for helping us by first calling your insurance company directly.

Some of our participating health insurances are:

  • AARP
  • Aetna
  • Amerihealth
  • Amerihealth Administrators
  • Banker's Life
  • Blue Cross- all plans
  • Cigna - all plans
  • Devon
  • Empire BC/BS
  • GHI
  • Health Net
  • Health Payers Coalition
  • Highmark Blue Cross
  • Horizon Blue Cross - all plans
  • Horizon Direct Access
  • Horizon Medicare Plans
  • Independence BlueCross
  • Keystone
  • Magnacare
  • Medicare
  • Multiplan
  • NJ Manufacturers
  • Horizon Direct Plan
  • Oxford
  • Personal Choice
  • PHCS
  • Qualcare
  • Tricare
  • United Health Care
  • Uniformed Services Family Health Plan

Billing Policies
Our office will file insurance claims electronically on your behalf. After receiving an explanation of benefits (EOB) from your primary and/or secondary insurance company, any deductible, remaining balance or non-covered fees will be billed directly to you. Payment is required upon receipt of the billing statement from our office.

It is important to remember that any co-payments, deductibles, or office fees not covered by insurance will need to be paid at the time of your office visit. For insurance plans with co-pays, a podiatrist is considered a specialist and your insurance plan may require a higher co-pay for specialists than you normally would pay with your family physician or primary care physician (PCP).

Personal checks, Visa and Mastercard are acceptable forms of payment. Please be advised that there will be a $30.00 fee for returned checks.

Please assist our office staff by bringing your insurance ID card to all visits. If you have any questions regarding your insurance or billing, please contact our friendly staff at 609-588-5474 Monday through Friday between the hours of 8:00 a.m. to 4:00 p.m.

Our Staff
  • Friendly, accommodating staff
  • Prompt scheduling, same day appointments available
  • Certified podiatric medical assistants
  • Licensed physical therapists on staff
  • Fully computerized and electronic insurance claim submission for patient convenience



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